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Technical Requirements

#1  Device type

ClassDo is a web-based virtual room platform that works on all devices - desktop, laptop, tablet, iPAD, Chromebooks, as well as mobile phones.

#2  Computer memory (RAM)

Minimum 8 GB. 16 GB will be ideal.

#3  Operating system (OS)

For live virtual collaboration on desktop/laptop/tablet: Windows 10, macOS 10.14, Linux, ChromeOS

For live virtual collaboration on mobile devices: Android 8 and above, iOS 12.1 and above

Update or upgrade your OS (Windows 10, macOS, iOS) to the latest version before you start virtual collaboration.

#4  Web browser


If you do not have Chrome, download Chrome for free.

DO NOT use Microsoft Edge and Microsoft Explorer.

We also highly recommend that you set your browser on automatic update so that it will automatically be updated when a new version is available.

Read how you can update Chrome. To keep Safari up to date, update MacOS on your Mac or update iOS on your iPad/iPhone.

#5  Internet connection

You will need a strong and stable internet connection to support high-quality video and audio.

We strongly recommend that you run a speed test on your device's web browser before each collaboration session, especially if you are in an unfamiliar setting or if you are connecting to public WIFI.  Minimum speeds for a smooth virtual collaboration experience are:

If your internet speed is often slower than the recommended above, you should move closer to your router or look into enhancing the coverage of your router.

#6  Web camera

Built-in or external, either is fine.

Ensure that you have allowed access to the camera on your device.

Also, make sure that you have given permission for ClassDo to access your camera on Chrome and, if you have more than one web camera, that the correct camera is selected on Chrome Settings (chrome://settings/content/camera).

#7  Microphone

Headset with microphone (HIGHLY RECOMMENDED)

It is best to use a headset with microphone for the best audio quality and to avoid background noise and acoustic feedback. If you use your device's built-in microphone, it will pick up all background noise when you are in a noisy environment, as well as cause the voices of your room members to echo if you turn the speaker volume too loudly.

If you are using a headset with microphone, ensure that you have selected the correct sound input device on your system settings.

Also, ensure that you have given permission for ClassDo to access your microphone on Chrome, and the correct sound input device is selected on Chrome Settings (chrome://settings/content/microphone).

#8  Mobile phone for visualiser

#9  Stylus (Optional)

Users who do not have touchscreen computers or touchscreen tablets, or who need to do detailed or fine writing/drawing in their collaboration work, may wish to purchase an option stylus pen for writing and drawing, such as WACOM stylus or Apple Pencil.