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ClassDo

Run Auto Device Test

By default, unless you have previously chosen to skip it, ClassDo's built-in Device Checker will automatically be launched every time you click Enter Room -> Start Live Collaboration on a Room Landing Page. In a matter of seconds, it will test your browser, webcam, microphone and speaker to see if they are working properly, before you start your live virtual collaboration.

Step 1:  Select the room for your live collaboration

Select the room from the Rooms List on the left panel that you wish to enter to start live collaboration. Click Enter Room -> Start Live Collaboration

Step 2:  Browser test

If you are using either Google Chrome or Safari browser and your browser is up to date, this test will take just a split second. If you are using other browsers, you will be prompted to download Chrome or Safari and log into ClassDo again.

Step 3:  Webcam test

Click YES, I CAN if you can see yourself in the videoscreen. If you can't, ensure the correct webcam is selected or, if you are using an external webcam, that you have connected your webcam to your computer. Then click REFRESH icon. If you still cannot see yourself, click NO, I CAN'T and follow the suggested steps to troubleshoot.

Step 4:  Microphone test

Speak a few words and if you observe the volume bar moving as your speak, click YES, I CAN. If you are not able to, ensure the correct microphone is selected or click the REFRESH icon. If the volume bar still does not move as you speak, click NO, I CAN'T and follow the suggested steps to troubleshoot.

Step 5:  Speaker test

Turn up the volume of your speaker and click the Play button in the centre of the video. If you can hear the video's audio, click YES, I CAN. If you are not able to, click NO, I CAN'T and follow the suggested steps to troubleshoot.

Step 6:  Opt to skip this test in future (optional)

You have completed the device test. if you are going to use the same device for ClassDo in future, you can choose to skip this test by checking the Skip this auto device test in future box. You will still be able to run the device test manually as and when needed.

If you wish to maintain the auto device test, leave the box unchecked and click START LIVE COLLABORATION to enter the room.