Here are some checklists
✔ Check cables, volume
- Check your speaker and headphone connections for loose cables or the wrong jack.
- Check your power and volume levels, and try turning all the volume controls up.
- Remember that your speakers probably won't work when headphones are plugged in.
✔ Check your speaker volume
Windows
Adjust your speaker volume from volume mark on your task tray.
Mac
Adjust your speaker volume from volume mark on your top of desktop.