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❓ My microphone does not work

Here are some checklists

✔ Software keys to turn on the microphone

In certain computers, there is a function key button that you need to press to turn the webcam on. For example, for Lenovo laptops, it will be "Fn" + "F4" key

✔ Hardware switches to turn on the microphone

Look around your laptop, sometimes there is a toggle switch to turn your webcam on/off

✔ Allow microphone use in browser

When you entered the classroom, did you "Allow" the use of the camera?

✔ Use the Chrome browser

Are you using the Google Chrome browser? It's the most reliable in getting your microphone working. If you don't, you can download it here

✔ Windows/Mac settings menu

Is Windows/Mac configured to use the correct microphone?

✔ Install a proper external microphone headset driver

If you're using an external microphone headset like a logitech, you may need to install the driver first.

✔ Plug the external microphone headset in and turn the power on

You can try plugging/unplugging the microphone, and find out of there are an on/off switches

✔ Quit other software that uses the microphone, such as Skype

Software such as Skype may get in the way of the browser being able to use the webcam.

✔ Refresh your browser page

Sometimes, reloading the page may help enable the microphone to work.

✔ Rebooting your computer

Rebooting a computer, especially if it's using Windows, sometimes can get a microphone to magically work.